WIN BACK SILENT ESTIMATES. RECOVER LOST JOBS.

More help with leads that go quiet.

We are planning Claude-powered follow-up assistance using Anthropic's Claude API to help you write relevant, personal messages for leads who have not responded. The goal is to spend less time finding the right words and more time winning back the conversation.

We also plan to add AI calling to follow up with leads by phone, alongside email. Our vision is one place to handle your follow-up needs, from the first check-in to the next conversation.

Claude-assisted messages and AI calling are planned features, not available today or included in the current Pro Plan. Today, BidBack helps you review, send, and track email follow-ups with editable templates.

The job didn't disappear. The follow-up did.

Most contractors do not lose work to a cheaper bid. They lose work to silence. A homeowner asks for a proposal on a Tuesday, gets it Friday, gets pulled into a hundred other things over the weekend, and never hears from the contractor again. By the time anyone circles back two weeks later, a competitor with a structured follow-up sequence has already booked the install. The relationship was earned during the site visit. The job was lost during the silence after the estimate.

BidBack was built for the trades where that pattern repeats every week - roofing, HVAC, remodeling, plumbing, exterior painting, siding, gutters, and home services. Crews are out on jobs, the phone keeps ringing, and the inbox slowly fills with quoted leads that never quite got an answer. Instead of asking a project manager or a spouse to chase those leads by memory, BidBack builds a simple queue for every estimate: a friendly check-in a few days later, a clarifying question if there is no response, and a respectful final nudge before the lead is marked cold. During controlled beta, those messages stay reviewable before sending. Every message looks like it came from the contractor, because it did - the templates are editable, the tone is yours, and a one-off personalization is always one click away.

The economics are simple. If one quiet estimate turns back into a booked job, the month can change quickly. BidBack keeps that math visible by tying follow-up activity to booked and recovered revenue, so the team can see whether the queue is creating real pipeline instead of guessing from memory.

BidBack also gives smaller crews the structure that bigger companies have spent years building. Every estimate is held in a simple pipeline view that makes the next action obvious - send today, snooze for two days, mark replied, or close out as lost. A built-in reports tab breaks down the silent pipeline by age, so you can see at a glance which bids are still warm enough to chase and which have aged out. There is no dashboard to learn, no sales methodology to adopt, and no extra step in the day. Estimates go in, follow-ups stay queued for review, and the jobs that come back from the cold are tracked as recovered revenue. That single number - recovered revenue - is the entire point of the product, and the only metric you really need to watch to know BidBack is paying for itself.